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Journal of Sustainable Tourism, Hospitality, and Management

Peer-Reviewed Academic Journal
Research Article

CONSUMER DECISION-MAKING IN GHANAIAN DINING: ANALYZING RESTAURANT CHOICE

Authors & Affiliations
Agyemang Boateng Kwame
Department of Hospitality and Tourism, Sunyani Technical University and Department of Hotel Catering and Institutional Management, Kumasi Technical University, Ghana.
Published: July 10, 2024
Volume 12, Issue 4 (2024)
Article ID: 105
Peer-Reviewed
Open Access
Abstract

Understanding consumers' restaurant selection criteria is crucial for restaurateurs to thrive in a competitive market landscape. This paper delves into the diverse factors influencing consumers' choices when selecting restaurants, considering the varied cultural, ethnic, and economic backgrounds of patrons. Drawing from existing literature, the study examines the multifaceted nature of consumer preferences, highlighting the necessity for restaurateurs to grasp these nuances to effectively cater to their clientele. By elucidating the underlying motives and decisionmaking processes of consumers, this research offers valuable insights for restaurateurs aiming to enhance customer attraction and retention strategies. Ultimately, a comprehensive understanding of consumers' selection criteria serves as a cornerstone for restaurateurs to adapt and thrive in an ever-evolving dining landscape.

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